2683 - Customer Service Officer - Sales support

WhatsApp: +65 90820021 (Kyler)
Email: [email protected]

5 days, 9am-6pm
Salary: Basic $2300-$3000 + Commission
Location: Aljunied Industrial Complex, Singapore (nearest MRT Mattar)
Company: Medical equipment supplier

Responsibilities:

• Track and oversee all existing maintenance contracts to ensure timely service delivery
• Schedule maintenance appointments with customers when maintenance is due
• Coordinate with technicians to perform scheduled maintenance tasks
• Liaise with accounts to invoice maintenance jobs promptly after completion
• Email and follow up with customers to reorder consumables such as pads and batteries after expiry
• Email and follow up with customers to obtain new purchase orders or signed quotations for contract renewals before expiry
• Handle incoming phone calls and respond to sales enquiries professionally
• Handle incoming phone call, sales enquiries and prepare sales quotation
• Support and complete any ad hoc projects assigned

Requirements:

• Minimum GCE ‘A’ Levels or Diploma
• At least 1-2 years' experience in customer support roles, telemarketer experience is added advantage
• Proficient in computer applications, including Microsoft Office

The Supreme HR Advisory Pte. Ltd | 14C7279
Gan Kai Le | R23112683