Senior UX / Experience Designer

Company Overview

A specialized recruitment firm with over 30 years of experience placing talent in Construction, Oil & Gas, and Pharma sectors. We partner with Fortune 500 and state-owned companies for Singapore and overseas hiring needs.

Job Summary

Lead end-to-end UX interaction design for overseas retail self-checkout systems, delivering localized, user-centric solutions for supermarkets and convenience stores in Europe and America. Collaborate cross-functionally to optimize user experience and project delivery.

Responsibilities

• Lead full-link UX interaction design for retail self-checkout systems, covering boot-up guidance, product scanning, weighing, checkout, discount redemption, payment verification, receipt printing, error prompts, refund, after-sales, and language switching
• Independently produce business flowcharts, information architecture, low/high-fidelity prototypes, and interaction specification documents to guide development
• Conduct overseas user research to analyze European and American retail design standards and offline consumption scenarios
• Optimize interaction workflows based on user operation logic, aesthetic preferences, and scenario pain points to improve usability and localization adaptation
• Participate in on-site requirement coordination, solution reviews, and implementation debugging to align design with product, R&D, testing, and overseas business teams
• Benchmark UX design cases of mainstream self-checkout devices in Europe and America to inform design improvements
• Deliver accessibility and multilingual interaction adaptations compliant with overseas localization requirements to enhance user efficiency and satisfaction
• Compile and maintain standardized interaction design specifications and component usage rules to support ongoing product iterations
• Collaborate with cross-functional teams to ensure design solutions are feasible, reusable, and fit real usage scenarios of overseas terminals

Required competencies and certifications

• Minimum 5 years of hands-on UX interaction design experience, preferably with overseas retail, offline self-service terminals, POS checkout, or unmanned retail projects
• Proficient in Figma, Axure, and Sketch to independently produce flowcharts, prototypes, and interaction specification documents
• Skilled in touch terminal interaction and multi-resolution adaptation design
• Clear logical thinking to translate business requirements into implementable design solutions
• Familiarity with UX characteristics of European and American retail industries, user operation habits, aesthetic systems, and multilingual interaction adaptation principles
• Ability to join short-term on-site assignments and project reviews
• Submission of a personal UX portfolio with design cases related to self-service equipment, retail terminals, or overseas products

Preferred competencies and qualifications

• End-to-end UX design experience for self-checkout systems in overseas supermarkets and convenience stores
• Knowledge of European and American localized interaction standards, accessibility design criteria, and compliance requirements for retail
• UX design experience for terminal hardware and IoT devices
• Availability to start promptly and support short-term on-site intensive project delivery