Airfreight Executive

Primary Objective(s) of Position

• Oversee the daily operations of airfreight services, ensuring timely and accurate processing of air cargo shipments.
• Coordinate with airlines, freight forwarders, and ground handling agents to secure space, negotiate rates, and ensure smooth transit

Duties & Responsibilities

• Notify customer on cargo arrival, declaration of custom permit and notify transporter for delivery
• Follow standard and established compliance-related administrative activities
• Evaluate customer needs to improvefreight operations processes
• Maintain relationships with vendors, carriers and co-loaders to provide competitive shipping solutions to customers
• Lead inspection of cargo or material-handling security procedures
• Follow standard and established compliance-related administrative activities
• Ability to negotiate contract rates and manage relationships with airlines and service providers to optimize service levels
• Manage client relationships, addressing inquiries and resolving issues to ensure high levels of customer satisfaction
• Monitor and control airfreight costs, negotiate with carriers and service providers to obtain the best rates
• Work closely with other departments such as sales, customer service, and logistics to ensure a cohesive approach to airfreight operations
• Commit to and adhere to the HPL Occupational Health & Safety Management System
• Commit to and comply with the HPL Quality Management System
• Undertake any additional tasks as assigned by the supervisor

Person Specifications

• Bachelor’s degree in logistics, supply chain management, or a related field
• Minimum 3years’ experience in airfreight operations or a similar role within the logistics industry
• Strong knowledge of air cargo operations, regulations, and industry best practices
• Ability to manage multiple tasks and prioritize effectively
• Proficiency in logistics software and Microsoft Office
• Strong organizational and problem-solving skills
• Customer-focused with a commitment to delivering high-quality service
• Ability to work under pressure and meet tight deadlines
• Adaptability to changing environments and regulations