Software Engineer (Java/SQL)

PRIMARY RESPONSIBILITIES:

• Troubleshoot, logs analysis, and perform diagnosis on the Issues/Problems/Defects escalated to the team.
• Participate in testing and error reproduction.
• Prepare solution and technical documents.
• Monitoring of performance, response time and utilization of service application and its components.
• Provide workaround, corrective fixes or data patches for Incidents/Problems.
• Assist with data extraction requests.
• Take ownership of the Incidents/Problems tickets until resolved, and follow-up to ensure it is resolved within the SLA.
• Provide support during deployment activities.
• Able to work and collaborate with all relevant parties, IT teams and users.
• Able to identify improvements, come up with creative and effective solutions to identified system gaps.
• Ability and willingness to work within tightly controlled policies and procedures.

Key Requirements:

• Diploma/Degree holder in Information Technology, Info Systems or equivalent.
• 2 to 3 years experience working in IT industry and relevant experience in L2 and L3 Support (Java programming.
• Proven experience in performing system and data recovery
• Work with SQL queries and scripting.
• Familiar with Microsoft applications.

Knowledge on the following is preferred:

• Jira
• Understanding of AWS Amazon Web Services
• Linux

Rajkumar Renganathan

Quess Selection& Services, Singapore

EA Licence Number: 23C2060 Registration ID is R1983662

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