Product Manager

Roles & Responsibilities

- Own the product backlog and road map across the product's key user journeys.

- Translate user research, stakeholder needs, and policy requirements into clear product requirements and userstories.

- Prioritise features based on user needs,impact, and delivery constraints.

- Design for the range of users the productserves, accounting for their differing needs and contexts.

- Define success metrics and track product performance, using data to inform decisions.

- Plan and run discovery and validation activities, and translate findings into product improvements.

- Partner with designers, researchers, and engineering to move features from concept through to release.

- Manage stakeholders across teams, communicating product direction and rationale clearly.

Qualifications & Skill Sets

- At least 5 years of experience in product management, with a track record of shipped digital products.

- Strong product craft across requirements definition, backlog prioritisation, and road mapping.

- Comfortable working with data to inform decisions and measure outcomes.

- Hands-on discovery and user research experience, including planning, running, and acting on findings.

- Experience delivering workflow- or management-type systems (dashboards, records, scheduling) is an advantage.

- Familiarity with agile delivery and working closely with design and engineering.

- Clear communication of product rationale to technical and non-technical audiences.

- Prior experience in a government or public sector context is an advantage.