Admin / Customer Service - Part Time

Job Summary

We are looking for a friendly Part-Time Retail and Customer Service Assistant to be the welcoming face of our sports academy. You will help students and parents, manage lesson bookings, and keep our daily operations running smoothly.

Key Responsibilities

· Greet students and parents, answer WhatsApp inquiries, and recommend suitable classes.

· Check students in through the portal, give out stickers after class, and resolve any scheduling issues.

· Process tuition fees, enrollments, and package renewals accurately using our software.

· Stay up-to-date on class schedules, camps, promotions, and makeup policies.

· Set up court equipment (balls, cones) and help maintain a clean, safe training environment.

· Track attendance, manage waitlists, and assist with daily opening and closing procedures.

Qualifications

· Experience: Proven background in customer service or admin (sports, fitness, or tuition center experience preferred).

· Skills & Traits: Excellent communicator, organized, problem-solver, and family-friendly with a genuine passion for sports and youth programs.

· Availability: Flexible for part-time hours, including weekday evenings and weekends.

· Education: Diploma or higher.

What We Offer

· Competitive salary in a friendly, dynamic work environment.

· Employee discounts on academy facilities, sports programs, and holiday camps.

· Growth opportunities in sports administration and program coordination.