Customer Care Consultant (SGX Listed, Immediate, Near MRTs, Attractive incentives)

Job Description & Requirements

· Serve visitors by greeting, welcoming, and directing them appropriately.

· Notify company personnel of visitor arrival.

· Maintain security and telecommunications system.

· Inform visitors by answering or referring inquiries.

· Direct visitors by maintaining employee and department directories

· Answer screening and forwarding incoming phone calls

· Receive, sort and distribute daily mail/deliveries

· Multi-Task and Stress Management Skills

· Execute all administrative Tasks to Highest Quality Standards

· Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)

· Provide basic, accurate information in-person and via phone/email

· Update calendars and schedule meetings

· Arrange travel, accommodations, and prepare vouchers

· Keep updated records of clinic expenses and costs

· Perform other clerical receptionist duties: file, photocopy, transcribe and fax

Requirements

· Able to work weekends and Retail Hours

· Proven work experience as a Receptionist, Front Office Representative or similar role

· Proficiency in Microsoft Office Suite

· Hands-on experience with office equipment (e.g. fax machines and printers)

· Professional attitude and appearance

· Solid written and verbal communication skills

· Ability to be resourceful and proactive when issues arise

· Excellent organizational skills

· Multitask and time-management skills, with ability to prioritize tasks

· Customer service attitude

· N/O Level and Above

· Additional certification in Office Management is a plus

- With Attractive Incentives