Patient Relationship Officer

Roles & Responsibility:

• Attend to all patients’ inquiries, either through call-in or walk-in, promptly and courteously.
• Register patients, either for an appointment or walk-in treatment.
• Upon completion of consultation and treatment, discharge patients by dispensing medication, collecting accurate payment, and scheduling of next appointments.
• Collect payment accurately, either by cash, nets, cheques, or credit cards.
• Enter every consultation and treatment fee as well as sales of products into the computer accurately.
• Print receipts/tax invoices and medical certificates from the computer.
• Filing of patients’ treatment cards.
• Maintain the cleanliness and neatness of the clinic at all times.
• Check and receive delivery of clinic’s supplies from Approved Vendor.
• Pack clinic supplies and medications received in the prescribed manner.
• To carry out any other reasonable duties and responsibilities as and when assigned by the Company, the Doctors, Clinic Supervisor(s), or AM of the clinic.

Requirements:

• Candidate must possess at least a Nitec and above, in any field.
• Required communication skills, Inter-Personal Skills.
• No work experience is required for entry-level Patient Relationship Officer.