Network Engineer

Network Delivery and Engineering

· Execute network discovery across 450+ device estate using ServiceNow Discovery and Service Mapping.

· Validate, reconcile and remediate CMDB configuration item (CI) data for network assets and relationships.

· Onboard network devices and dependencies into the ESM/ServiceNow platform with accurate attributes and mappings.

· Define and refine discovery patterns, probes and credentials for reliable, repeatable network discovery.

· Troubleshoot discovery gaps and data-quality issues, driving them to resolution.

Documentation, Support and Governance

· Document onboarding procedures, discovery configuration and CMDB data standards for network assets.

· Support ongoing data-quality governance and hand over repeatable processes to the permanent team.

Skillset (Must have):

• Minimum 5 years of experience in network engineering/operations with exposure to CMDB and IT service management.
• Hands-on experience in ServiceNow Discovery and Service Mapping.
• Strong understanding of CMDB data models, CI relationships and data-quality practices.
• Possess solid network fundamentals (routing, switching, firewalls) to interpret discovered topology.
• Experience in scripting/automation (Python, PowerShell) for data reconciliation is an advantage.
• Detail-oriented with strong data-validation discipline.
• A good team player with excellent written and verbal communication skills, and strong interpersonal skills to coordinate across diverse stakeholders and vendors.
  
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