Logistics Supervisor

Key responsibilities

• Lead and supervise the daily operations of the driver and delivery team, ensuring smooth and timely deliveries
• Plan and optimize daily delivery routes based on order volume, delivery locations and operational requirements
• Prepare daily driver and vehicle deployment schedules and ensure sufficient manpower and vehicle availability
• Coordinate and dispatch delivery vehicles and drivers according to the daily delivery plan
• Supervise drivers during cargo loading and dispatch, ensuring goods are loaded accurately and vehicles depart on schedule
• Monitor drivers' attendance, punctuality, productivity and overall work performance
• Track vehicles and delivery progress throughout the shift and proactively resolve delivery delays, vehicle breakdowns, accidents or other in-transit issues
• Handle loading discrepancies, missing goods, incorrect orders and other operational exceptions
• Coordinate closely with the Warehouse, Transport, Sales and Customer Service teams to resolve delivery-related issues
• Ensure drivers comply with company SOPs, road safety requirements and operational procedures

About you

• Diploma in Logistics, Supply Chain, Transportation, Business Operations or other relevant discipline
• Minimum 5 years of fleet, transportation or delivery operations experience, preferably with supervisory/team-leading exposure
• Experience managing drivers, delivery vehicles and daily dispatch operations is preferred
• Basic computer proficiency, including Microsoft Excel and operational/transport systems
• Strong planning, coordination and problem-solving skills
• Able to respond quickly and make operational decisions in a fast-paced environment
• Strong communication and people-management skills
• Responsible, hands-on, hardworking and willing to work closely with ground operations
• Able to work 6 days per week and rotating morning/night shifts
• Knowledge of Singapore roads and last-mile/B2B delivery operations would be an advantage