Sales Specialists

Company Overview

BEST DENKI is Japan's largest electrical and electronics retailer with a strong presence in Singapore. Established in 1953, it operates over 380 stores worldwide, offering quality appliances and customer-focused retail experiences.

Job Summary

Sales specialists drive sales by engaging customers, managing inventory, and supporting store operations to meet monthly and annual targets while delivering excellent customer service.

Responsibilities

• Greet customers and identify their needs to provide personalised assistance
• Build customer confidence by offering relevant product suggestions and opinions
• Resolve customer inquiries promptly to ensure satisfaction
• Conduct monthly stock inventory checks and replenish merchandise accordingly
• Arrange and display merchandise to maintain a tidy and appealing store environment
• Perform cashier duties accurately and efficiently
• Receive stock deliveries and verify items against purchase orders for accuracy
• Manage documentation including purchase orders, purchase returns, and merchandise transfers
• Support the store in achieving monthly sales targets, including extended warranty and membership sign-ups
• Deliver outstanding customer service to enhance the shopping experience

Other Information

Work Schedule:

• Shifts from Monday to Sunday, including public holidays
• Morning shift: 9:30 am to 5:30 pm (1-hour lunch break)
• Afternoon shift: 2 pm to 10 pm (1-hour dinner break)
• Full shift: 9:30 am to 10 pm (1.5-hour meal break)
• Minimum of 6 full shifts per month
• 6 off days per month, with a minimum of 1 weekday off day per calendar week
• Alternate weeks working 6 days instead of 5 days

Compensation and Benefits:

• Gross salary starting at $2600, based on performance
• Sales commissions and various allowances (public holiday, attendance) available
• Medical and dental benefits after probation
• Staff discounts
• $1000 joining bonus valid until 31st December 2026 (conditions apply)

Probation Period:

• 3 months, with a possible 3-month extension for poor performance