Operation Executive

Job Description

• Monitor and manage the daily movement of vehicles to ensure timely deliveries and collections.
• Coordinate with drivers, warehouse, and operations teams to arrange routes and schedules efficiently.
• Track vehicle locations using GPS or tracking systems to ensure adherence to planned routes.
• Communicate changes in schedules, delivery instructions, or urgent jobs to drivers promptly.
• Manage incoming and outgoing calls from drivers to resolve delays, breakdowns, or emergencies.
• Maintain accurate records of delivery times, routes taken, and completed jobs.
• Ensure compliance with safety regulations, company policies, and legal transport requirements.
• Liaise with customers and operations teams to update delivery status and handle complaints professionally.
• Assist in route planning to reduce fuel costs and improve operational efficiency.
• Prepare daily and weekly traffic and delivery reports for management review.

Job Requirements

• Minimum GCE ‘O’ Level / NITEC in Logistics, Supply Chain, Transport, or related field.
• At least 1–2 years of experience in logistics, transport coordination, or related roles (preferred).
• Knowledge of local road networks and traffic regulations.
• Proficient in using Microsoft Office and GPS tracking systems.
• Strong communication and interpersonal skills to work effectively with drivers and operations teams.
• Ability to handle stressful situations and make quick, sound decisions.
• Good time management and problem-solving skills.
• Willingness to work on weekends, or public holidays when required.