Front Desk / Reception

Join Yong Kang TCM, part of Refresh Group, which is backed by TPC (Tsao Pao Chee), a purpose-led business group focused on advancing the Well-being Economy through an integrated ecosystem of businesses and services.

Benefit from opportunities for professional growth, cross-market exposure and collaboration within a wider regional well-being ecosystem.

Job Description

• Handle customer appointments, calls and register new customers
• Process transactions on the checked out computer system
• Provide customers with high-quality customer service and treatment suggestions
• Establish relationships with existing and new customers to maximize sales opportunities
• Handle customer questions and feedback
• Provide professional consultation and customer needs assessment
• Follow up inquiries about customers' treatment methods and purchased products

Job Requirements

• Experienced in reception service
• On-job training provided
• Good communication skills and willing to learn
• Basic computer knowledge and skills