Marketing Executive / Officer

• Execution of Marketing Activities

  • Plan: based on leveraged result generation, efficiency and impact

  • Do: ensure accurate and smooth implementation and information arrangement

  • Check: focus on the eventual numeric result and judge objectively

  • Action: extract the improvement core from mixed factors, and shape up for the next

• Data Foundation & Insights

  • Organize sales and customer data, and create and update the reports and dashboards (Excel / Power BI) that sales decisions are based on

• Identification and Research on New & Existing Market Potential

  • Selectively investigate industries that align with our future sales share (e.g. Semiconductor, Research Institutions, Robotics, Biomedical, Electric Vehicle)

• Refining In-house Database (CRM System)

  • Maintain integrity of the database

  • Explore methods to grow the customer base in the system

• Customer Support Function

  • Infer the customer's issue from limited information and propose next steps that connect the customer to a Sales Engineer (SE)

• Support to Sales Team

  • Use reports and analysis to reveal sales potential that is not yet visible

  • Work with the sales administration staff to keep sales operations running smoothly

Key Requirements

• Skills

  • Excellent communication skills: able to work smoothly and positively with anyone, from internal teams and our Japan headquarters to customers, to move things forward and build on them.

  • Logical thinking: able to use data to see the big picture, identify the issues with the greatest room for improvement, and drive problem-solving, reaching conclusions after actively learning from first-hand sources such as the team and customers.

  • Proficient in Excel; familiarity with Power BI, Tableau, or Power Automate is a plus.

• Experience & qualifications

  • We welcome candidates with a passion for marketing, with or without prior experience. On-the-job training is provided.

  • Willingness to take ownership: able to set priorities for own work and drive execution.

  • Minimum Bachelor’s degree.

• Personal qualities

  • Proactive in proposing ideas for sales performance improvement

  • Curious to investigate the reasons behind any outcomes

  • Purpose-driven mindset, always questioning the 'why' behind actions

  • High hospitality standards, akin to a first-class hotel, understanding and anticipating others' needs

  • Ready to take immediate action

  • Meticulous and results-driven: double-checks completed work and follows through thoroughly on agreed objectives

  • Eager to learn, open to feedback, and quick to apply what is learned