Senior Sales Manager

About Us

CHAO YUAN is a TEWOCHEW fine dining restaurant known for teowchew style cuisine celebrated wine program, and warm, polished service. We welcome guests for intimate dinners, milestone celebrations, and corporate occasions, and we’re looking for a Senior Sales Manager to grow our private dining, events, and corporate business.

The Role

As Sales Manager, you will drive revenue beyond our à la carte dining room. You’ll own the full sales cycle for private dining, buyouts, corporate accounts, and group bookings, from first inquiry through to a flawless event. You’ll work closely with our chef, sommelier, and front-of-house team to turn guests’ ideas into memorable experiences.

Key Responsibilities

• Develop and execute a sales strategy to grow revenue from private dining, events, corporate accounts, and group reservations
• Generate and follow up on leads through networking, outreach, and partnerships with hotels, concierges, event planners, and corporate clients
• Conduct site visits and tastings, and present tailored proposals and menus to prospective clients
• Negotiate contracts, deposits, and minimum spends in line with company policy
• Coordinate with the kitchen, service, and beverage teams to ensure flawless event execution
• Be present at key events to welcome clients and ensure their expectations are exceeded
• Build and maintain lasting relationships with VIP guests, repeat clients, and corporate partners
• Track sales performance, forecast revenue, and report on pipeline, conversion rates, and targets
• Work with marketing on promotions, seasonal offerings, and the restaurant’s digital presence
• Maintain accurate records in our CRM and reservation system

What We’re Looking For

• 8-10 years of sales, events, or business development experience in fine dining, luxury hospitality, or hotels
• A proven record of meeting or exceeding revenue targets
• Excellent communication, presentation, and negotiation skills
• A polished, professional presence and genuine passion for food, wine, and hospitality
• Strong organizational skills and attention to detail, with the ability to manage multiple clients and events at once
• Working knowledge of CRM and reservation platforms
• Flexibility to work evenings, weekends, and holidays as events require
• Fluency in Mandarin and English