E-Commerce Warehouse Assistant

Mon – Fri: 8AM-5PM, Sat: 9AM-1PM

Location : 18 Jalan Besut

Key Responsibilities:

Order Fulfillment

• Pick, pack, and prepare orders accurately according to SOPs.
• Ensure all packages are labeled and dispatched on time to meet delivery schedules.
• Assist in handling returns, exchanges, and damaged goods.

Inventory & Stock Management

• Support in receiving, checking, and storing incoming stock.
• Conduct regular stock counts and assist with inventory accuracy checks.
• Report low stock levels, discrepancies, or damaged items to the supervisor.

Warehouse Operations

• Maintain cleanliness, organization, and safety of the warehouse area.
• Operate basic warehouse equipment (e.g., barcode scanners, trolleys) safely.

Logistics & Coordination

• Liaise with couriers and logistics partners for order collections and deliveries.
• Assist in preparing shipping documents and ensuring compliance with delivery requirements.

Team Support

• Provide support to the Warehouse Operations Manager and other team members.
• Participate in training and development activities to improve work efficiency and achieve the KPIs set by Warehouse Operations Manager.

Qualifications & Skills:

• Prior experience in warehouse, logistics, or e-commerce fulfillment is an advantage.
• Familiarity with warehouse management systems (WMS) or barcode scanning tools preferred.
• Physically fit and able to handle manual tasks such as lifting and moving goods.
• Good organizational skills, attention to detail, and accuracy in work.
• Ability to work in a fast-paced environment and meet tight deadlines.
• Valid forklift license is preferred.