Engineering-Site Reliability SRE Manager

Core Responsibilities

1. Team Leadership & Technical Guidance

Build, lead, and mentor a team of SRE engineers; define the team's technical roadmap to elevate engineering capabilities and delivery efficiency within AWS cloud-native architectures.

Establish robust On-Call rotation schedules, incident response protocols, and post-mortem review processes, fostering a blameless engineering culture.

2. AWS Cloud Architecture Optimization & Reliability Engineering

Actively participate in the design and architectural reviews of AWS cloud infrastructure, optimizing systems for auto-scaling, disaster recovery (DR), and multi-AZ/cross-region high availability.

Drive Infrastructure as Code (IaC, e.g., Terraform / AWS CloudFormation) and GitOps practices to achieve standardized, efficient infrastructure deployments.

3. Observability & Performance Tuning

Lead the architecting and implementation of an enterprise-wide observability platform (covering Metrics, Logs, and Traces, such as Datadog, Prometheus, Grafana, AWS CloudWatch, and OpenTelemetry).

Collaborate closely with product and business teams to define, monitor, and refine core SLIs, SLOs, and SLAs, continuously eliminating system toil.

4. CI/CD & Operations Automation

Optimize AWS-based CI/CD pipelines (e.g., AWS CodePipeline, GitHub Actions, GitLab CI) to enable zero-downtime deployments (Canary / Blue-Green releases).

Automate routine operational workflows and self-healing mechanisms to minimize human intervention risks.

5. Cloud Financial Operations (FinOps), Security & Compliance

Monitor and optimize AWS resource utilization, executing granular cost control strategies (FinOps) through Reserved Instances, Savings Plans, and Spot instances.

Partner with the Security team to enforce industry-leading security standards across AWS environments (including IAM principle of least privilege, data encryption, and compliance auditing).

Qualifications & Requirements

Experience: 5+ years of hands-on experience in SRE or DevOps, with at least 2 years of leadership experience as an SRE Team Lead or Tech Lead.

Deep AWS Expertise: In-depth knowledge of core AWS ecosystem components (e.g., EKS/ECS, EC2, RDS, Aurora, DynamoDB, S3, CloudFront, Route53, IAM, VPC), with proven proficiency in high-availability and disaster recovery design.

Coding & Automation: Proficient in at least one programming/scripting language (e.g., Python, Go, Bash), with strong mastery of IaC tools such as Terraform.

Containerization & Cloud Native: Mastery of Kubernetes (EKS) orchestration, Service Mesh, and Helm deployment workflows.

Observability Hands-On Experience: Proven track record in configuring and tuning observability and alerting systems for large-scale distributed environments (e.g., Prometheus, Grafana, Datadog, ELK stack).

Incident & Emergency Management: Practical experience managing large-scale production incidents (P0/P1 failures) alongside exceptional troubleshooting capabilities.

Soft Skills: Outstanding cross-functional communication and stakeholder management skills; highly accountable, resilient under pressure, and fluent in both English and Chinese.

English is required for communication with local and international stakeholders, while Chinese is required for direct technical collaboration with Chinese-speaking engineering and operational teams.

Demonstrate strong leadership by directly supervising, mentoring, and developing a team to achieve operational and strategic objectives.