RESTAURANT SUPERVISOR

Black Sheep Restaurants (HK) is inviting you to join our new restaurant in Singapore!

ROLE:

The Supervisor has a passion for hospitality and is committed to delivering memorable guest experiences and world-class service. They demonstrate a high level of responsibility and pride in their work. The Supervisor has a strong work ethic, natural ability to train fellow teammates and is ready to support the Manager/s in all daily operational tasks to ensure the smooth running of the restaurant.

RESPONSIBILITIES:

● Support the Restaurant Manager/s to lead operations with passion, integrity and knowledge while promoting the culture and defining principles of Black Sheep Restaurants.

● Lead from the front, telling our story and delivering memorable guest experience and world-class service.

● Engage guests to understand their needs, exceed expectations and create Champions.

● Help induct, welcome, support and onboard new joiners.

● Identify team training needs and partake in ongoing on-the-job training to improve personal and team performance.

● Share your knowledge to coach the team on hospitality and guest experience best practice, table maintenance and order of service.

● Provide direction and leadership to team members to stay motivated, focused and achieve restaurant goals.

● Assist the Manager/s in all daily managerial tasks to maintain the effective operation of the restaurant.

● Assist Restaurant Manager in interview and hiring process.

● Will be consulted prior to the final hiring and selection of candidates, if deemed necessary by the Restaurant Manager.

● Supervise with stock counts, inventory management, scheduling and weekly meeting preparation where needed.

● Supervise the daily opening/ closing duties including End of Day practices and reporting from both Revel and Seven Rooms.

● Follow and uphold all Black Sheep Restaurants guidelines, protocols and checklists.

● Manage the restaurant to exceed standards of food quality, safety, hygiene, cleanliness and maintenance.

● Develop an in-depth understanding of the restaurants’ concepts, menus and wine lists.

● Take a keen interest in food, wine, the hospitality industry and happenings across the Black Sheep Restaurants community.

● Nurture a positive working environment, building strong relationships with teammates.

EXPERIENCE:

· Previous experience in a Restaurant Supervisor role.

· Thorough knowledge of service, hospitality, food and beverage.

· Driven to progress into a Managerial position and develop their career in hospitality.

ARE YOU A BLACK SHEEP?

● You put community first and are committed to serving and supporting the individuals in that community.

● You have big hopes, big dreams and big aspirations.

● You are uncompromising in your pursuit of excellence.

● You choose optimism and play with joy.

● You choose to do the right thing every step of the way.

● You treat everyone with equal respect.