Admin Assistant (Khatib Senior Care Centre)

Company Overview

A leading VWO providing social and community services to benefit the aged, sick, and needy regardless of race, language, or religion.

Job Summary

You will support the Centre Manager in administrative and financial tasks to ensure smooth operations and compliance with MOH standards, while assisting clients and managing resources effectively.

Responsibilities

• Support the Centre Manager in delivering administrative duties following established policies and MOH regulations
• Respond to phone and walk-in queries about community activities and services, providing accurate information and appropriate referrals
• Process client registrations and withdrawals, completing all required paperwork accurately
• Complete new client intake and collect necessary supporting documents for records
• Maintain inventory of surgical items, food rations, stationery, uniforms, and miscellaneous supplies to ensure availability
• Manage petty cash and cash flow records on behalf of the Centre Manager to maintain financial accuracy
• Handle receipt of payments, ensure timely bank deposits, and update the Finance department accordingly
• Process subvention claims for submission to regulatory agencies in compliance with guidelines
• Arrange transport logistics for clients to support their access to services

Required competencies and certifications

• Minimum GCE O Level qualification
• At least 1 year of related administrative and financial experience in the social service sector
• Proficient in Microsoft Office applications, including MS Word and MS Excel

Preferred competencies and qualifications

• Billing Procedures – Level 2
• Change Management – Level 1
• Continuous Improvement Management – Level 2
• Emergency Response and Crisis Management – Level 2
• Excellence in Service – Level 1
• Frontline Services Management – Level 1
• Management of Stakeholders – Level 1
• Critical Core Skills: Service Oriented, Communication, Interpersonal Skills, Problem Solving, Teamwork (all Basic level)

Other Information

• *For more information, please refer to Technical Skills and Competency (TSCs) and Critical Core Skills (CCSs) in Skills Framework for Social Service Industry via this website https: //www.skillsfuture.gov.sg/skills-framework/social-service