Customer Service / Receptionist

Job Subject Title: Customer Service / Receptionist

Benefits Summary

• Gross Salary: $3500

• 5 days work week, 44 hours per week

• 3 Rotating Shift

Responsibilities

• Collaborate with the Residence Manager to deliver courteous and efficient guest services

• Respond promptly and tactfully to guest complaints, requests, and inquiries to ensure guest satisfaction

• Maintain positive guest relations by projecting a hospitable and professional attitude at all times

• Take ownership of guest issues, resolve complaints according to procedures, and escalate to supervisors when needed

• Ensure compliance with guestroom security, emergency, and fire procedures

• Maintain professional and courteous communication with all hotel personnel

• Keep a well-groomed appearance and maintain a tidy work area

• Perform additional duties assigned by supervisors diligently and professionally

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RK Recruitment Pte Ltd | EA License No.: 20C0280

Raymond Ng Jun Han | EA Personnel No.: R1657009