Locum Patient Service Officer (Aesthetic Clinic @ Woodleigh)

Responsibilities

• Perform frontline duties that include (but not limited to):

  • attend to walk-in patients, registration and schedule appointments;

  • process billing, payments and claims; and

  • dispense medications.

• Provide support to the Doctors as and when required: chaperon duties, explain procedures to patients etc.

• Ensure proper maintenance of patients’ records and drug inventory level.

• Be involved in daily clinic operations and collating patient management indicators.

• Assist in the submission of medical reports and claims such as TPA, CHAS, Medisave etc.

• Ensure cleanliness in the clinic facility for a positive patient experience and brand image.

• Provide coverage in other clinics when there is a manpower shortage.

• Other duties as assigned.

Requirements

• Possess relevant frontline customer service experience.

• Experience in healthcare industry will be an added advantage.

• Basic IT knowledge and computer literacy.

• Comfortable working in a fast-paced environment.

• Able to commit staggered working hours, depending on the clinic's operating hours.

Other Information

• 5.5 days work week, including weekends and public holidays. 1 evening session on Tuesday but Friday is half day.

• 44 hours per week.