Project Analyst

Job Description

• Assist ingathering and documenting user requirements and system specifications.
• Support the Project Lead and Chief of Staff in preparing test scenarios, test cases, and system documentation.
• Coordinate meetings, reserve meeting rooms, take minutes, and follow up on action items.
• Assist in master data maintenance, report generation, and dashboard updates.
• Provide administrative support for project-related tasks.
• Track progress of project deliverables and update project schedules timely.
• Liaise with end users and vendors on assigned tasks.
• Support end users by providing first level support.
• Perform basic troubleshooting and escalate technical issues to third party vendor support as required.
• Assist in the development and update of SOPs and user guides.
• Any ad-hoc duties assigned.

Requirements

• Diploma in Business Analytics or its equivalent
• Proficiency in MS Office (Excel, Word, PowerPoint)
• Familiarity in data analysis tools such as Power Automate, Power Query, SQL and Python will be advantageous
• Have a quality mindset with acute attention-to-detail skills
• Excellent analytical and problem-solving skills
• Excellent communication, interpersonal, and presentation skills
• Able to work independently and collaboratively in a team, manage multiple tasks, and perform effectively under tight deadlines
• Self-starter with a keen sense of urgency and an open mind to learn