Big Data Support Engineer.

Skillset:

- Up to 4 years of IT experience

- Proven analytical abilities with solidexperience in a Production Support setting.

- Strong SQL and Unix shell scripting

- Incident, problem, and service Outagemanagement experience is Plus.

- Good Communication and Articulation Skills

- Familiarity with Teradata or Hadoop.

- Familiarity with any job scheduling tool.

Roles/Responsibilities:

- Troubleshoot Batch Issues & root causesto Mitigate Impacts to SLA

- Perform root cause analysis on internal andexternal data and processes to answer specific business questions and identifyopportunities for improvement.

- Provide operational support and ensure SLIof Applications

- Proactively Identify and Identifyopportunities for preventive Maintenance

- Respond on time to the queries raised byvarious business units

- Provide Timely updates (Status, Progress,Issues, Resolutions) to Business Stakeholders

- Participate in Disaster Recovery andBusiness Continuity exercise