MERCHANDISER

Key Daily Responsibilities (Core Priority) - Zero-Tolerance Quality & Hygiene Inspection:

• Rotten / Spoiled Egg Clearance: Conduct thorough daily inspections of all egg cartons and displays. Immediately remove, record, and dispose of any broken, cracked, leaking, or rotten eggs.
• Pest & Maggot Elimination: Maintain strict shelf, display, and backroom hygiene. Continuously inspect shelves, trays, and surrounding display areas to ensure complete absence of maggots, insects, or pest contamination.
• Strict Expiry Date Checks: Audit freshness dates daily. Immediately pull any expired or near-expiry stock from the sales floor according to company clearance protocols.

Key Performance Indicators (KPIs) & Standards

• 100% Quality & Hygiene Compliance: Zero instances of customer complaints regarding rotten eggs, maggots, or expired stock on the sales floor.
• Daily Sanitation Verification: Ensure display shelves and holding trays are thoroughly cleaned, wiped, and disinfected before restocking.

Candidate Qualifications & Requirements

• High Attention to Detail: Meticulous approach to quality control, product freshness, and hygiene standards.
• Food Safety Awareness: Basic understanding of pest control, sanitation protocols, and fresh food handling requirements.

Key secondary Responsibilities

1. Stock & Inventory Management

• Strict FIFO (First-In, First-Out) Rotation: Always move older inventory to the front and stock newer shipments behind to minimize wastage and near-expiration issues.
• Stock Out & Overstock Prevention: Monitor inventory daily to ensure shelves are fully stocked during peak shopping hours without overfilling to the point of product damage.
• Returns & Loss Tracking: Record and process damaged, broken, or spoiled eggs promptly according to store/supplier policy for credit or proper disposal.

2. Display & Presentation Standards

• Planogram & Display Adherence: Ensure products are arranged according to agreed display layouts, facing forward, and neatly aligned.
• Correct Pricing & Signage: Verify that price tags, promotional overlays, unit prices, and barcode tags are accurate, clearly visible, and aligned with the correct product.
• Secondary Displays / Feature Placement: Set up and maintain promotional end-caps, island displays, or special refrigeration units during marketing campaigns.

3. Storage & Food Safety Compliance

• Temperature Monitoring: Regularly check that refrigerator/cooler display temperatures and backroom storage units stay within safe regulatory limits to preserve freshness. (for PSE)
• Handling & Packaging Checks: Inspect incoming shipments for hairline fractures, wet/damaged cartons, or crushed packaging before stocking.
• Backroom Organization: Keep the back-of-house storage area organized, clean, and properly labeled so stock is easy to access for quick replenishment.

4. Communication & Store Relationships

• Store Management Coordination: Build strong relationships with store managers and department heads to negotiate better display space, additional shelf facings, or prime promotional spots.
• Demand & Competitor Reporting: Provide feedback to sales/supply chain teams regarding stock turnover rates, customer complaints, competitor pricing, or rival promotional activities.