Customer Service Officer

Join Refresh Group, which is backed by TPC (Tsao Pao Chee), a purpose-led business group focused on advancing the Well-being Economy through an integrated ecosystem of businesses and services.

Benefit from opportunities for professional growth, cross-market exposure and collaboration within a wider regional well-being ecosystem.

Job Description

• Handle customer appointments booking, incoming call & register customers
• Handle check out transactions on the computer system
• Provide excellent customer service and treatment recommendation to customers
• Relationship building with existing and new customers to maximize sale opportunities
• Handle customer problem and feedback
• Deliver professional consultation and evaluation of customers’ needs
• Follow up consultation with customers with regards to their treatments and products purchased

Job Requirement

• Pleasant personality and have great patience
• Able to handle counter system
• Good in communication
• Relevant work experience preferred
• Must be able to work on weekends and public holidays