Customer Service Specialist (Inbound)
About this job
About the Company
A leading provider of comprehensive insurance and financial solutions.
About the Job
Address incoming inquiries regarding general insurance products, focusing primarily on Motor and Travel policies.
Assist policyholders with policy renewals, mid-term modifications, and status updates on active claims.
Generate and communicate accurate premium quotes for prospective and existing clients.
Deliver exceptional end-to-end support to maintain high service standards across all customer interactions.
Skills & Requirements
1 to 3 years of customer service or call center experience within general insurance, banking, fintech, or contact center operations.
Demonstrated empathy, strong problem-solving capabilities, and the ability to resolve conflict effectively.
Strong multitasking abilities with fast typing skills and swift computer navigation in high-volume call environments.
To apply online please use the 'apply' function.
(EA: 94C3609/ R24124496)
Market insight
32% below the medianExplore related jobs
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Frequently asked questions
What salary can I expect?
The employer lists $3,000 – $3,500 for this role at RANDSTAD PTE. LIMITED in Singapore. For comparison, the local market median is about 4 800 $ based on 65 377 similar offers.
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