Customer Service Support (Dover)

Job Scope:

• Delivering quality customer service at the school's Customer Relations Unit, including managing public queriesmainly via phone and written channels.
• Working with stakeholders for resolutions or implement service quality initiatives to improve service experience and customer satisfaction.

Requirements:

• Tertiary qualification in any discipline. Candidates with no prior experience, but with a passion for service delivery may also apply
• Possess good communication and interpersonal skills
• Service-oriented and adept at problem solving
• Possess a positive, service-oriented attitude and a passion for helping others
• Ability to work independently and capable of being an effective team player
• Proficient in Microsoft Office Applications and IT savvy

Working Hours: Mondays to Thursdays: 8.30am to 6pm, Fridays: 8.30am to 5.30pm

Contract Period: 4 months (4 Jan 2027 to 3 May 2027)

Salary: $2200-$2400/month

Location: Dover

EA License No.: 96C4864

Reg No.: R26159658 BRANN LEONG CHUN HOE