Business Development Manager/Director

Job Description

Key Responsibilities

• Develop and execute sales strategies to acquire new clients and grow revenue for our commercial system software.
• Partner with customers to understand their business needs and objectives.
• Effectively communicate the value proposition through proposals and presentations.
• Responsible for the tender/RFQ/RFP and provide support throughout project lifecycle.
• Coordinate closely with both internal and external stakeholders from project planning to deployment stage by ensuring timeline are met.
• Responsible for gathering technical requirement and work with product team in developing cost effective design solution for customers.

- Translate client requirements and feedback into product customization specifications.

- Communicate effectively with developers to ensure timely and accurate implementation of changes

- Provide insights on user experience and business needs to guide product enhancements.

• Plan and execute testing to obtain customer approval on technical requirements.
• Drive the design and execution of Proof-of-Concept (POC) demonstrations to showcase the value of our solutions.
• Provide input on solution architecture and recommend best practices.
• Lead product demonstrations, presentations, and negotiations with potential clients.
• Monitor competitors, industry trends, and customer requirements to refine sales and product strategies.
• Prepare regular reports on sales performance, forecasts, and market insights.
• Support marketing initiatives, including speaking engagements at webinars and in-person events.
• Contribute to the creation of technical content and resources to enhance outreach efforts.
• Mentor and guide junior sales or business development staff (if applicable).

Requirements / Qualifications

• Proven experience in software sales, preferably in IT solutions, SaaS, or workforce management systems.
• Strong product management experience or background, with the ability to translate technical features into business value.
• Excellent understanding of casual labour management systems or HR/workforce software is highly preferred.
• Strong interpersonal, negotiation, and communication skills.
• Ability to work independently, manage multiple priorities, and drive results.
• Bachelor’s degree in Business, IT, Engineering, or a related field. MBA is a plus.