AGM - Retail Mall

Our Client

Our client is an established real estate owner and manager with a regional portfolio of retail destinations. They are seeking an Assistant General Manager to help drive the commercial performance, operational standards and shopper experience of a Singapore shopping mall.

This opportunity offers broad exposure across mall operations, leasing, marketing and asset enhancement, with a direct contribution to the mall’s business performance.

Our Role

Working closely with the General Manager, you will:

• Support the development and execution of annual business plans, operating budgets and forecasts.

• Monitor revenue, expenditure, occupancy and other performance indicators, identifying opportunities to improve results.

• Oversee daily mall operations alongside facilities and property management teams, maintaining a safe, well-maintained and welcoming environment.

• Collaborate with leasing teams on tenant mix, lease renewals and new leasing opportunities to strengthen occupancy and rental performance.

• Build relationships with tenants, resolve escalated concerns and support tenant retention.

• Partner with marketing teams on campaigns, events and partnerships to increase footfall, shopper engagement and tenant sales.

• Support refurbishment, asset enhancement and sustainability projects while minimising operational disruption.

• Monitor service providers, contracts and operational compliance, supporting incident response and business continuity arrangements.

• Guide cross-functional teams, manage stakeholder relationships and deputise for the General Manager when required.

Ideal Talent

• Relevant experience in shopping mall management, retail property management or commercial real estate, including leadership responsibilities.

• Experience managing mall operations, budgets, tenant relationships and service providers.

• Commercial understanding of leasing, retail marketing and asset performance.

• Ability to interpret performance data and translate findings into practical improvements.

• Strong communication, negotiation, stakeholder management and problem-solving skills.

• Degree or diploma in Real Estate, Business, Facilities Management or a related discipline, or equivalent relevant experience.

• Familiarity with Singapore’s retail landscape and shopping mall operational requirements.

Arvin Singh
EA Personnel Registration No.: R1763788
RevUp Consulting Pte. Ltd.
EA Licence No.: 22S1193