Retail Manager

We are looking for a Retail Manager to run our mobile phone retail shop. You will lead daily operations, drive sales, manage staff, set up SOPs, and control inventory.

Responsibilities:

• Oversee daily shop operations and ensure smooth opening/closing, cleanliness, and service standards.

• Lead the sales team to meet monthly sales targets and monitor performance.

• Set up, implement, and review SOPs for consistent operations and compliance.

• Manage stock levels, stocktakes, replenishment, and loss prevention for phones and accessories.

• Recruit, train, schedule, and supervise retail staff.

• Handle customer enquiries, complaints, returns, and service issues.

• Prepare sales and operational reports for management.

Requirements

• Relevant retail/electronics experience acceptable.

• 2–5 years’ retail sales experience.

• Knowledge of smartphones, mobile accessories, and telco plans.

• Strong leadership, sales, organisational, and inventory-management skills.

• Able to work retail shifts, weekends, and public holidays.

• Open to local candidates and foreign candidates eligible to work in Singapore, including Malaysians.