General Manager, Logistics [Japanese Speaking | Central]

Responsibilities

• Lead forecasting, budgeting, and business planning activities to support organisational growth.
• Develop and execute commercial strategies to expand revenue and market presence.
• Manage sales, operations, and administrative functions to ensure business performance and efficiency.
• Oversee KPI setting, performance monitoring, and team management across multiple departments.
• Drive business development initiatives and strengthen relationships with local and multinational customers.
• Expand both existing accounts and new customer segments through strategic customer engagement.
• Prepare management reports and provide regular business updates to regional stakeholders.
• Manage operational excellence initiatives across air freight, ocean freight, warehousing, and supply chain activities.
• Lead process improvement, automation, productivity enhancement, and digital transformation projects.
• Collaborate with cross-functional teams to improve customer experience and operational performance.
• Support overall business leadership and contribute to long-term organisational succession planning.

Requirements

• Minimum 10 years of experience within the freight forwarding, logistics, or supply chain industry.
• Experience in air freight operations; exposure to ocean freight, contract logistics, and supply chain solutions is an added advantage.
• Strong understanding of the Singapore logistics market.
• Experience managing a business unit, branch, or department.
• Experience holding P&L responsibility.
• Proven experience in budget planning, forecasting, and financial performance management.
• Experience managing both sales and operations teams.
• Demonstrated track record in business development and customer acquisition.
• Established network among local and multinational companies in Singapore is an added advantage.
• Experience leading digital transformation, process improvement, automation, CRM implementation, BI tools, or workflow digitalisation initiatives is an added advantage.
• Proficiency in Japanese language for liaising with Japanese-speaking stakeholders and headquarters in Japan.
• Business-level English proficiency for communication with English-speaking regional and international stakeholders.

Benefits & Perks

• AWS + Performance bonus subject to company performance
• Annual leave: 14 days, increasing progressively up to 18 days
• Medical, hospitalisation, parental, and childcare leave in accordance with applicable regulations
• Monday to Friday, 8:30 AM to 5:30 PM

We regret that only shortlisted candidates will be notified. However, all applications will be updated to our resume bank for future opportunities.

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EA Personnel Name: Yuta Nakamura
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