CLEANING SUPERVIOR/TEAM LEADER

Job Description & Requirements

Job Description

• Supervise, coordinate, and support daily cleaning operations across assigned sites to ensure smooth workflow.
• Assign, monitor, and adjust duty schedules to ensure all areas are adequately covered at all times.
• Conduct regular inspections of facilities to uphold high standards of cleanliness, hygiene, and presentation.
• Train, coach, and motivate cleaning staff on proper cleaning techniques, safe use of chemicals, and correct operation of equipment.
• Monitor and manage inventory of cleaning materials, tools, and equipment; submit requests for replenishment in a timely manner.
• Enforce compliance with workplace safety, health, and environmental standards in all cleaning activities.
• Prepare, review, and submit operational reports accurately and on time.
• Attend to client and stakeholder feedback or issues promptly, maintaining strong and professional working relationships.
• Support site-level recruitment, onboarding, and retention initiatives to ensure a stable and motivated workforce.
• Stand in to perform hands-on cleaning duties when required, ensuring service continuity and setting a standard of quality for the team.

Requirements

• Strong leadership, team management, and communication skills to guide staff and interact effectively with clients and colleagues.
• High attention to detail and commitment to cleanliness and hygiene standards.
• Ability to work independently, multitask, and handle responsibilities reliably.
• Hands-on attitude with willingness to perform cleaning duties and operate cleaning equipment when needed.
• Positive, can-do attitude with willingness to learn and adapt to new changes.
• Flexibility to work overtime, weekends, and public holidays as required.