Customer Relationship Manager

🌿 WE'RE HIRING! JOIN OUR TEAM! 🌿

💼 CUSTOMER RELATIONSHIP MANAGER

🌱 Love working with people? Passionate about leading teams and making things happen?

At OneO2Plants, we're looking for a dynamic, proactive and people-oriented Customer Relationship Manager to lead our team and take our customer experience to the next level!

If you're a natural leader who enjoys building relationships, solving challenges and improving the way things work, we'd love to meet you! 💚

📍 JOB DETAILS

💰 Salary: $3,800 – $4,500/month
📍 Location: Singapore (East / West)
🕘 Working Hours: Mon–Fri, 8:30 AM – 5:30 PM
💼 Employment: Full-Time, Permanent
🏖️ Annual Leave: 14 days

🚀 WHAT YOU'LL BE DOING

👥 Lead & Inspire

• Lead and develop our Customer Relationship & Support and Commercial & Contract Administration teams.

• Motivate your team to deliver excellent service and achieve departmental goals.

🤝 Build Strong Relationships

• Maintain positive, long-term relationships with our customers.

• Ensure customer enquiries and concerns are handled professionally and efficiently.

📋 Manage Commercial & Contract Matters

• Oversee quotations, contracts and renewals.

• Ensure smooth coordination and timely follow-ups.

💡 Make Things Better!

• Identify opportunities to simplify workflows and improve efficiency.

• Introduce smart solutions, digital tools and AI to enhance productivity.

• Drive continuous improvement across the department.

🎯 WHO WE'RE LOOKING FOR

✅ Diploma or Degree in Business Administration, Management or related field.

✅ At least 5 years of relevant experience, including 2 years in a supervisory or leadership role.

✅ Strong communication, leadership and problem-solving skills.

✅ Experience in B2B services, customer relationship management or commercial administration.

✅ Organised, resourceful and comfortable managing multiple priorities.

✅ Tech-savvy and open to exploring AI, automation and digital solutions.

✨ Most importantly, someone who takes ownership, enjoys leading people and isn't afraid to make improvements!

🌟 WHY JOIN ONEO2PLANTS?

🌿 Be part of an established company in Singapore's greenery and landscaping industry.

🤝 Work with a supportive and collaborative team.

📈 Take ownership of a department and make a meaningful impact.

💡 Bring fresh ideas and help shape better ways of working.

📩 READY FOR YOUR NEXT CAREER MOVE?

We'd love to hear from you!

📨 Apply now! Send us your updated resume, current and expected salary, and notice period.

🌱 OneO2Plants — Breathe Life Into Space.

Come grow with us! 💚