Assistant Manager (Restaurant)

Job Responsibilities for Position: Assistant Manager (Restaurant)

• Assist in overseeing daily restaurant operations to ensure smooth and efficient service.

• Supervise, guide and train restaurant service staff.

• Manage staff deployment, duty rosters and daily operational arrangements.

• Ensure high standards of customer service, food presentation and restaurant cleanliness.

• Handle customer enquiries, feedback and service recovery.

• Coordinate with kitchen and service teams to ensure timely service.

• Monitor stock levels, inventory and operational requirements.

• Ensure compliance with restaurant SOPs, hygiene and food safety standards.

• Support management in improving service standards and operational efficiency.
  

Job Requirements

• Previous experience in restaurant operations or a supervisory role preferred.

• Strong leadership, communication and problem-solving skills.

• Able to work independently and handle operational challenges.

• Customer-oriented with a positive working attitude.

• Proficiency in spoken, reading and written English and Chinese is required for communication with English- and Chinese-speaking customers and staff, and for handling operational documents in both languages.

• Able to work shifts, weekends and public holidays.