Customer Service Coordinator / Administrator

At Kawai Music School, we strive to provide a friendly and warm working environment.

We are looking for a team of friendly and outgoing personality staff who are able to provide good customer experience to our parents and students and also to maintain a good teamwork.

• Able to work in front desk communications with customers, parents, students and teachers.
• Must be able to handle scheduling of lessons with parents and teachers.
• Ensure daily operations are smoothly facilitated.
• Must issue receipts and update time table daily.
• Must ensure that the school is kept clean and tidy every day.
• Must ensure that the stock (Music Books, Keyboards, etc) are sufficient and restock on a daily basis.
• Must generate weekly reports.
• Hands-on training and must have a good learning attitude.
• Perform any duties and responsibilities assigned by the management.
• N or O Level / Diploma from Polytechnic.
• Must be available to work on retail hours and on weekends
• 5-day week - Off on one weekday and alternate one weekend.
• Flexible and adaptable to any work situation.
• Preferably able to speak both English/Mandarin.
• Work Place - Parkway and City Square Mall