PART-TIME CLINIC ASSISTANT

This role involves working in a healthcare environment and includes the following:

1. Providing administrative support in all aspects of clinic operationsand patient care, including reception and registration, process flow, recordkeeping, answering phone calls, appointments scheduling, providing informationon financial counselling/eligibility for government subsidy schemes(whereappropriate), handling all patient enquiries and others

2. Dispensing, assisting doctors, in clinical matters, dressings,investigations and laboratory tests, procedures, health /medical screening andexaminations and others

3. Creating and maintaining regular reports

4. Drug administration issues like basic stock taking, stock monitoring,ordering and maintenance of current drug stock.

5. Payments and claims processing, including online submission forvarious insurance and government subsidy schemes

6. Clinic housekeeping

7. Establishing good rapport and relationships with patients andcorporate clients, following up on their requirements

8. Monitoring of stationary, medical supplies and clinic equipment

9. Filing and Documentation

10. Facilitate Health Screening - taking of height and weight, checkingof vision

11. Ensure consistent high level of service standards to patients

12. Other ad-hoc duties as assigned

Requirements for the post:

1. GCE N and O level and above

2. Able to communicate clearly with patients and staff

3. Able to work independently and in a high-pressured environment

4. Proficient in MS Office

5. Able to commit to retail working hours, including night clinics,weekend/PH (NO overnights)

6. Willingness to learn, responsible

7. Good organisation skills, social skills

8. Pleasant and good interpersonal skills

9. Team Player

10. Ability to communicate in English, Mandarin, dialects, some BahasaMalay if possible

11. Customer service attitude, Pleasant personality, good customerservice aptitude

WORK HOURS
Monday, Tuesday and Thursday evenings 1800-2100hrs
Sundays 0900-1300hrs
Any other ad hoc cover

ADDITIONAL INFORMATION

1. Salary based on experience and professional qualifications, From$12-15 per hour

2. Comprehensive training will be provided

3. Ample opportunities for personal growth

4.Clinic location is based in the west