IT Support Engineer (Jurong East)

* work location - Tanjong Penjuru (15 mins bus ride from Jurong East) *

about the company.

A leading multinational manufacturing organization with a strong global presence and an established operational hub in Singapore. The company is committed to operational excellence, workplace innovation, and maintaining reliable technology services across its international facilities.

about the job.

Step into a key onsite technical support position driving the reliability, governance, and daily performance of site-wide technology operations.

• Deliver hands-on and remote technical support for enterprise hardware, workplace endpoints, operational technology, and audiovisual meeting systems.
• Administer incident workflows and service request tickets through enterprise service management platforms to uphold target response times.
• Manage end-to-end device lifecycle activities including equipment staging, configuration rollouts, asset tracking, and audit reconciliations.
• Support site-level execution for corporate technology deployments, network infrastructure rollouts, and facility maintenance tasks.
• Guide users through technology best practices, onboarding sessions, and corporate information security standards.

skills and experience required.

• Proven track record in onsite end-user support, desktop engineering, or site technology operations, ideally within an industrial or operational plant environment.
• Hands-on technical expertise administering Windows endpoints, mobile operating systems, network connectivity, and peripheral devices.
• Practical working knowledge of enterprise SaaS productivity platforms including the Microsoft 365 suite, Teams collaborative environments, and ServiceNow ticketing systems.
• Strong diagnostic problem-solving capabilities, service orientation, and the ability to partner effectively with global infrastructure teams.

Please click on the 'apply' button to apply online. For more information, please reach out to Naveen Vasudevan. (EA: 94C3609 / R1330844)