IT Support

Job Responsibilities

• Provide first-level IT support for hardware, software, network, and system issues

• Troubleshoot desktops, laptops, printers, scanners, and other IT equipment

• Install, configure, and maintain operating systems, software applications, and email accounts

• Manage user accounts, access rights, and basic cybersecurity practices

• Liaise with external IT vendors and service providers when required

• Perform routine IT maintenance, system updates, and data backups

• Maintain IT inventory and documentation

• Provide on-site IT support to office and production users when needed

• Assist with IT projects and system improvements as assigned

Job Requirements

• Diploma or Degree in Information Technology, Computer Science, or related field

• Minimum 1–3 years of experience in IT support or helpdesk role

• Familiar with hardware troubleshooting and basic cybersecurity practices

• Good problem-solving skills and ability to work independently

• Strong communication and interpersonal skills

• Experience in a manufacturing or production environment is an advantage