Guest Experience Crew

We are looking for a cheerful, energetic and customer-oriented individual who enjoys meeting people and creating a great dining experience.

At Khao Hom, we believe that great hospitality starts from the moment a customer walks through our doors. We want someone who can make every guest feel genuinely welcomed, appreciated and well taken care of.

Job Responsibilities

• Warmly welcome and greet guests upon arrival with a friendly smile and positive attitude.

• Manage guest seating and guide customers to their tables.

• Assist with taking food and beverage orders when required.

• Introduce menu items, recommend popular dishes and assist customers with menu enquiries.

• Ensure guests feel comfortable and well attended to throughout their dining experience.

• Communicate with service crew and kitchen team to ensure smooth service operations.

• Handle customer enquiries and feedback professionally.

• Maintain a welcoming and pleasant atmosphere at the restaurant.

Requirements

• Bubbly, outgoing and cheerful personality.

• Strong customer service mindset with a genuine passion for hospitality.

• Confident in communicating and interacting with customers.

• Naturally friendly, approachable and attentive to guests' needs.

• Able to work weekends and Public Holidays.

• Previous restaurant or hospitality experience is an advantage.

The Person We Are Looking For

We are not just looking for someone to show customers to their seats. We want someone who genuinely enjoys making people feel welcome.

Someone who smiles naturally, takes the initiative to approach guests, notices when customers need assistance and makes them feel that they are in good hands.

If you love people, enjoy creating memorable dining experiences and believe that good hospitality comes from the heart, we would love to meet you!