Compliance & Claims Executive [SAS]

Key Responsibilities

• Provide practical compliance guidance to salespersons on property-related matters and relevant company requirements.

• Support the handling of Small Claims Tribunals (SCT) matters and represent the Company where authorised.

• Participate in mediation sessions relating to commission disputes and support the resolution process.

• Manage AML-related enquiries, audit checks, documentation and follow-up actions.

• Review and follow up on enquiries, feedback and concerns received from salespersons and clients.

• Attend to walk-in visitors and telephone enquiries and provide timely assistance.

• Prepare and draft legal, compliance and administrative documents as required.

• Coordinate with relevant departments and stakeholders to follow up on compliance, claims and dispute-related matters.

• Assist with other departmental projects, administrative matters and ad hoc assignments as required.
  

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