Compliance Executive [SAS]

Compliance & Advisory

• Provide general compliance guidance to salespersons on property-related matters, in accordance with applicable legislation, regulations and company policies.

• Manage and respond to Anti-Money Laundering (AML) enquiries, audit checks and follow-up actions.

• Monitor relevant compliance matters and support the department in maintaining appropriate documentation and records.

Claims & Dispute Resolution

• Represent the Company in matters before the Small Claims Tribunals (SCT), where authorised.

• Attend mediation sessions and assist in the resolution of commission-related disputes.

• Manage and follow up on claims, disputes and related correspondence as required.

Stakeholder Support

• Handle enquiries, feedback and concerns raised by salespersons and clients.

• Attend to walk-in and telephone enquiries and provide appropriate assistance or referrals.

• Liaise with relevant internal stakeholders to facilitate timely resolution of enquiries and issues.

Documentation & Other Duties

• Prepare and draft legal, compliance and other relevant documents in accordance with established requirements.

• Maintain appropriate records and documentation relating to compliance, claims and dispute matters.

• Perform other relevant ad hoc assignments as assigned in support of the department.
  

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