CUSTOMER SERVICE OFFICER

Roles and Responsibilities
Job scope:

- Provide courteous and efficient services to the customers
- Attend and respond to customers' needs promptly and professionally
- Respond to customer complaints and inquiries
- Provide positive customer service in all areas
- Manage and take all appropriate actions to turn dissatisfied customers into return customers
- Meet and greet customers at all time
- Advise and promote to customers
- Adhere to operation's standard operating procedures
- Any other appropriate duties and responsibilities as assigned

Requirements:
- Good communication and interpersonal skills
- Friendly, approachable and customer-oriented personality
- Able to work independently and a good team player
- Able to handle customer and domestic helper complaints and enquiries patiently and professionally
- Training will be provided for candidates without experience
- Preferably with CEI certificate

Please submit your updated resume and contact number through my email address: thtan888@gmail,com or WhatsApp no. at 96271191

*We regret to inform you that only shortlisted candidates would be notified and we wish you all the best in your career search.