Technical Service Engineer (IFEC)

Responsibilities:

• Monitor aircraft entertainment and connectivity systems to ensure optimal availability, operational reliability and service performance.
• Investigate system failures, provide technical recommendations and coordinate timely rectification of recurring and critical defects.
• Collaborate with maintenance providers to prioritise corrective and preventive maintenance activities, ensuring effective resource allocation and minimal operational disruptions.
• Analyse system performance data, identify defect trends and implement improvement initiatives to enhance equipment reliability and reduce recurring failures.
• Liaise with equipment manufacturers, technical service providers and maintenance teams to resolve complex technical issues and facilitate system recovery.
• Oversee technical support activities, coordinate task assignments, manage critical service requirements and provide regular performance updates to management.

Requirements:

• Degree in Engineering
• Preferably 1–2 years of experience in airline operations, aircraft maintenance or a related aviation environment.
• Willing and able to work rotating shifts to support aircraft operational and maintenance schedules.

Account Manager:
Kerwin Tan Kai Bin (R1331624)
[email protected]
EA16S8107