Immediate hiring - IT Service desk Support / IT Support
About this job
Key Responsibilities:
Provide level 1 support over the phones, emails and Provide support for software, hardware and network-related issues via onsite, remote, phone, and ticketing system
OS & Application Management: Install, configure, and troubleshoot Windows 10/11, MS Office 365, Outlook, and other business applications
Hardware Management: Setup, maintenance, and troubleshooting of desktops, laptops, printers, scanners, and other peripherals
Active Directory: User creation, password resets, group policies, and access management in AD
Ticketing & Documentation: Log, track, and resolve incidents in ITSM tool (ServiceNow / Jira) within defined SLAs
Required Skills & Qualifications:
Diploma / Degree in IT, Computer Science, or related field
Good knowledge of Windows OS, MS Office, and basic networking (TCP/IP, DNS, DHCP, VPN)
Experience with imaging tools, Outlook configuration, and remote support tools
Market insight
36% below the medianExplore related jobs
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Frequently asked questions
What salary can I expect?
The employer lists $2,800 – $3,300 for this role at ITCAN PTE. LIMITED in Singapore. For comparison, the local market median is about 4 800 $ based on 67 052 similar offers.
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