E-commerce Operations Assistant (Part Time)

About STYL Solutions

Ride on the wave of Industry 4.0! Join STYL Solutions in the forefront of using Fintech and IoT technologies for smart city/nation transformation. Headquartered in Singapore with R&D center in Vietnam, STYL Solutions designs, develops, and supplies hardware, software and integrated solutions for applications in payment, loyalty management, location tracking, self-service operation, telemetry.

Our market segment coverage extends from financial services, retail, mass transit, education to social services markets in Singapore and South Asia Pacific.

Our vision is to use Fintech and IoT to create smart and efficient cities that enhance Quality of Life through convenience and healthier living.

Job Description

We are looking for a meticulous and detail-oriented E-Commerce Operations Assistant to join us in ensuring smooth day-to-day eCommerce fulfillment and operational support. The role primarily manages order processing, inventory control and customer communications for online sales channels.

Job Responsibilities:

Your responsibilities will include, but are not limited to:

• Oversee end-to-end eCommerce order lifecycle: from order capture to delivery and post-sale service.

• Coordinate with logistics partners and internal warehouse teams for timely order dispatch.

• Track and maintain optimal inventory levels; prepare regular stock movement and replenishment reports.

• Manage product sourcing, supplier coordination, and procurement documentation.

• Respond promptly to customer inquiries across multiple channels (email, chat, e-store, social).

• Handle returns, exchanges, and warranty claims according to internal policies.

• Maintain product listings, pricing, and descriptions on digital platforms.

• Generate weekly fulfillment performance reports and process improvement recommendations.
  

Job Requirements

• Must be able to work Monday - Friday from 9:00AM - 1:00PM daily.
• Diploma in Business, Supply Chain, E-Commerce, or related field.
• Prior experience in e-commerce operations, order fulfillment, or logistics coordination, preferably 0-2 years.
• Proficiency in e-commerce platforms (e.g., Shopify) and courier portals.
• Strong organizational skills with attention to detail and accuracy.
• Good communication and problem-solving skills for handling customer and logistics issues.
• Proficient in Microsoft Excel and Google Sheets for reporting and inventory management.
• Positive work attitude with willingness to learn.
• Hourly Rate -- S$12.00 per hour