HR & Administrative Executive

Job Responsibilities

1. Handle work pass applications, renewals, cancellations and related administrative matters through the Ministry of Manpower (MOM) online portal.

2. Process Work Permit (WP), S Pass and Employment Pass (EP) applications.

3. Prepare and draft formal appeal letters in English for work pass applications rejected by MOM.

4. Handle cases involving foreign workers who have been denied entry into Singapore by the Immigration & Checkpoints Authority (ICA), including preparing supporting documents and drafting appeal letters.

5. Follow up on MOM and ICA applications, appeals and case outcomes, and liaise with the relevant government authorities when necessary.

6. Prepare, organise and submit the necessary documents and supporting information required by government authorities.

7. Maintain and update employees' personal records, work pass information and expiry dates.

8. Perform other HR, administrative and clerical duties as assigned.

Job Requirements

1. Good command of written and spoken English, with the ability to independently draft professional letters and appeal submissions.

2. Familiarity with MOM and ICA online portals, procedures and application requirements.

3. Prior experience in handling Work Permit, S Pass and Employment Pass applications will be an advantage.

4. Experience in handling MOM work pass appeals and ICA entry refusal appeal cases will be an advantage.

5. Candidates holding a valid Certificate of Employment Intermediaries (CEI) qualification will be given priority.

6. Prior working experience in the employment agency, manpower or human resource industry will be an advantage.

7. Meticulous, responsible and able to work independently with good follow-up and coordination skills.

Candidates with relevant experience and CEI qualifications are strongly encouraged to apply.