1011 Two ICT Executives / Tampines East MRT

Name of Authority: Ngee Ann Secondary School

Contract Period: 1 January to 31 December 2027.

Personnel to be deployed at the following hours:

• Executive 1: Monday to Thursday, 7:15am to 4:30pm. Friday, 7:15am to 4:00pm.

• Executive 2: Monday to Thursday, 8:15am to 5:30pm. Friday, 8:15am to 5:00pm.

• Both shifts include a 45-minute lunch break. Weekends and gazetted public holidays are normally off. Occasional weekend events require support. Time off is given for work beyond scheduled hours, including weekends.

Requirements:

• Both positions require at least two years in a similar role and prior school experience supporting iPads under the Personalised Digital Learning Programme.

• A diploma in Information Technology or equivalent is preferred. Both executives should be able to troubleshoot ICT hardware and software, explain systems and policies to staff and students, learn new tools and handle competing helpdesk requests as a team.

• Executive 1: proficiency in setting up, operating and maintaining audio and video systems.

• Executive 2: proficiency in photography, videography, and graphic design or animation.

Job Scopes:

The Services required are set out as follows:

1. Support the Head of ICT with school initiatives and advise on the procurement of ICT and audiovisual equipment and infrastructure.

2. Administer accounts securely under school and MOE guidelines across Apple School Manager, mobile device management portals, Google Workspace, Microsoft 365 and Adobe Admin Portal.

3. Run the helpdesk, reset passwords, manage device loans, install or remove applications, diagnose faults and arrange servicing.

4. Conduct stocktakes, coordinate warranty and insurance matters, and manage equipment replacement and disposal.

5. Set up audiovisual equipment for assemblies, meetings and events. Record lessons, events and competitions.

6. Executive 1 leads audiovisual equipment management and maintenance. Executive 2 leads video production for school initiatives.

7. Work with staff and students in line with the school's mission and carry out related tasks assigned by school leaders and the ICT team.