Senior Executive, Medical Affairs/Quality Management

Job Responsibilitie

1. Work closely with Clinical Services, Heads ofDepartments, clinicians, and internal and external stakeholders to supportclinical and quality initiatives
2. Coordinate and manage the pre-transplant, transplant, and post-transplant patient journey.
3. Act as the key liaison between patients, families, transplant physicians, surgeons, and allied healthcare professionals.
4. Conduct patient assessments and provide education on transplantation procedures, treatment plans, medications, and follow-up care.
5. Provide administrative and secretariat support for clinical committees, including the Patient Record Review Committee, Blood Transfusion Committee, and Endoscopy Committee.
6. Coordinate committee meetings, prepare agendas and minutes, monitor follow-up actions, and ensure proper documentation.
7. Facilitate the seamless administration and reimbursement of educational grants.
8. Conduct audits of medical records and clinical documentation to assess completeness, accuracy, and compliance with hospital and regulatory requirements.
9. Manage and maintain the Hospital Clinical Dashboard, including Balanced Scorecard metrics and Quality Indicators.
10. Oversee document control processes and collaborate with stakeholders to ensure clinical policies, procedures, and work instructions are reviewed and updated in a timely manner.
11. Support quality improvement initiatives, accreditation activities, and regulatory compliance requirements within Clinical Services.
12. Perform other administrative and operational duties as assigned by the supervisor.

Job Requirements

1. Degree or diploma holder.
2. Experience in related areas (e.g. healthcare, clinical operations, finance) would be advantageous.,
3. Prior experience in Organ Transplant, Renal Transplant, Nephrology, Dialysis, Critical Care, or Transplant Coordination is highly preferred.
4. Strong knowledge of transplant processes, patient education, and case management.
5. Strong team player with good interpersonal and communication skills (verbal and written)
6. Good accounting skills (would be an advantage)
7. Keen eye for details
8. Adaptable, able to multi-task, work well independently, and eager to learn.

Additional Advantage

1. Experience with Clinical Quality Auditing or experience participating in hospital accreditation exercises (e.g., JCI, ISO 9001 QMS, MOH Licensing, Clinical Governance Audits).
2. Experience with healthcare data analysis, audit reporting, and quality assurance programmes.