Project Manager

Job Summary

We are seeking an experienced Project Manager to lead industrial laser and automation projects, ensuring delivery on scope, schedule, budget, and quality while managing customer and internal stakeholder expectations.

Responsibilities

• Collaborate with Sales and Engineering to finalize the Statement of Work, defining project objectives, deliverables, and success criteria for custom laser and automation solutions
• Diagnose technical issues and provide timely and effective solutions to minimize downtime

• Travel to client sites to install, troubleshoot, repair and maintain laser equipment

• Develop, maintain, and manage detailed project schedules to ensure timely delivery
• Serve as the technical expert during the sales process, showcasing system capabilities and answering deep-dive technical queries.
• Control project finances by tracking actual costs against budget, managing purchasing of key components, and reporting financial performance
• Identify, analyze, and document potential technical, supply chain, and schedule risks, and develop and implement mitigation plans
• Maintain continuous communication with customers to provide transparent status updates, manage scope changes, and ensure a positive customer experience throughout the project lifecycle
• Lead cross-functional project team meetings by assigning tasks, tracking progress, and resolving dependencies between engineering, manufacturing, and other departments
• Generate accurate and timely project status reports and escalate issues and variances to senior management as required
• Act as liaison between customers and internal teams to ensure clear understanding and execution of technical specifications
• Provide technical guidance and support to project teams to maintain quality and project objectives
• Manage project risks and issues by implementing corrective actions as needed

Required competencies and certifications

• Bachelor's degree in engineering, mechanical engineering, or related field
• Fresh Graduates or Minimum of 1-2 years of project management experience, preferably in the laser industry
• Proven track record of successful project delivery
• Strong technical knowledge of laser systems and applications
• Proficient in Mandarin to effectively communicate with Mandarin-speaking clients

Preferred competencies and qualifications

• Excellent communication and interpersonal skills to foster collaboration and stakeholder engagement
• Ability to work effectively in a fast-paced and dynamic environment
• Strong problem-solving and decision-making abilities
• Self-motivated, goal-oriented, and able to work independently as well as part of a team
• Willingness to travel overseas to customer sites for support, training, and sales activities