Operations Manager

The Operations Manager is responsible for overseeing the overall daily operations of the F&B manufacturing kitchen, ensuring smooth food production, efficient manpower management, food quality consistency, operational efficiency, and compliance with food safety and hygiene standards. The role involves planning, coordinating, and supervising kitchen production activities to meet business requirements and customer demands.

Job Description / Key Responsibilities

1. Oversee and manage the daily operations of the food manufacturing kitchen, including food preparation, production, packing, and dispatch.

2. Plan and coordinate food production schedules according to customer orders and business requirements.

3. Supervise kitchen staff, production workers, and supervisors to ensure efficient workflow and productivity.

4. Monitor food quality, consistency, portion control, and production standards.

5. Ensure compliance with food safety regulations, hygiene standards, and workplace safety requirements.

6. Manage inventory, raw materials, ingredients, and kitchen supplies to minimise wastage and control costs.

7. Monitor production output, manpower allocation, and operational performance to achieve efficiency and productivity targets.

8. Coordinate with suppliers, logistics personnel, and relevant departments to ensure timely procurement and delivery of materials and finished products.

9. Implement and maintain standard operating procedures (SOPs) for food production, cleaning, storage, and handling.

10. Identify operational issues and implement improvements to enhance production efficiency and reduce operational costs.

11. Monitor equipment maintenance and ensure kitchen machinery and production facilities are properly maintained.

12. Prepare operational reports, production records, and management updates.

13. Handle customer feedback, production issues, and operational challenges professionally.

14. Perform other duties and responsibilities as assigned by management.

Job Requirements

• Relevant experience in F&B operations or food manufacturing management.

• Strong leadership, supervisory, and organisational skills.

• Knowledge of food production processes and food safety standards.

• Ability to manage manpower, production schedules, and operational resources.

• Good communication, problem-solving, and decision-making skills.